Below is a listing of City departments and their contact information. If you wish to contact CNA, please send an email to email@example.com. Your email will be forwarded to the CNA President and committee chair responsible for your particular issue or question and you will receive a prompt response.
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City of Charleston Citizens Service Desk
Citizens Service Desk: (843) 724-7311 The City of Charleston’s Citizen Services Desk is a great place to start with any questions or concerns and to start a work order. Calling this number will likely get you a live person and a more immediate response. It will direct your issue to the correct department. You can remain anonymous, but if you leave your name, number and email then you will get a call or email back with feedback on how it is being handled. You can call or make reports online at the following address: https://www.charleston-sc.gov/1884/Citizen-Services-Desk
Director of Livability (Dan Riccio- Director): (843) 607-8759 or firstname.lastname@example.org
Tourism Enforcement Officer: (843) 709-1985 Call to report something you are witnessing that needs immediate attention, to report tourism ordinance violations or to report hammocks in White Point Gardens.
Department of Livability and Tourism: (843) 805-3226 Call to report tourism issues and violations of municipal codes, overgrown yards, abandoned cars, graffiti removal and short-term rental violations
Special Events Applications (843) 805-3225 (Larger Events. This is now under the Tourism Department rather than the Recreation Department)
Tourism: (843) 724-7395 Office number to ask questions or to get a bus permit or tour guide certification or information on tourism regulations.
City Councilmember Mike Seekings: email@example.com
City Hall: (843) 577-6970 (The Mayor’s office)
Clerk of Council: (843) 577-6970 (Manages city council meetings)
Municipal Court: (843) 724-7466
Police Department (Main Reception): (843) 720-2427
Consolidated Dispatch (Non-Emergency Police Line): (843) 743-7200 Call to report violation of palmetto rose peddlers, excessive noise from motorcycles, autos & trucks, dog waste violations, or any suspicious persons or activities of concern to your safety or wellbeing
Revenue Collections- Parking Citation Hearing: (843) 724-7375 (Call to contest a parking citation)
Parking Dispatch Center: (843)-579-6099 (Call to report parking violations and request parking enforcement)
Residential Parking Decals: (843) 724-7375 (Same office as parking citations)
Planning, Preservation and Sustainability
Board of Architectural Review, Design Review Board, Planning Commission, Board of Zoning Appeals: (843) 724-3781 (Receptionist number)
Building Inspections: (843) 724-7431 Call to apply for building permits and check the status of your project, stop work orders etc. (You can also call the Citizens Service Desk.)
Business License Request: (843) 724-3711 Call to renew a business license. (You can also call the Citizens Service Desk.)
Business and Neighborhood Services: (843) 724-3791
Call to find out about Neighborhood Council information and request services. This office is a liaison between the business community, including King Street merchants. There are 110 neighborhoods in the Neighborhood Council.
Parks: (843) 724-3457- Work order line (You can also call the Citizens Services Desk.)
Call to inquire about park maintenance and request street light repair etc.
Park Permits (843) 724-7327 (Smaller events like a small wedding or family reunion)
Dominion Outage Line: (888) 333-4465
Animal Control: (843) 577-7434 (For immediate assistance call the non-emergency police number. The animal control officers are often out in the field.)
Charleston Water System (Water and Sewer): (843) 727-6800
Request a Garbage Can: (843) 724-7311 (You can also call the Citizens Service Desk)
Garbage and Trash Collection: (843) 720-3891
Equine Sanitation (Doody Calls): (843) 633-1270 (This is a call service that will convert your call into a text message that will be sent to staff out on location.)
Fire (Non-Emergency): (843) 720-1981
First Baptist School: (843) 722-6646
Hurricane Information: (843) 724-7311
Recreation Department: (843) 724-7327
Sign up for teams and camps and apply for special permits
Stormwater Services: (843) 724-3754 (You can also call the Citizens Service Desk.)
Streets and Sidewalk Maintenance: (843) 724-7366 (You can also call the Citizens Service Desk.)
Traffic and Transportation: (843) 724-7368, option 5 (You can also call the Citizens Services Desk)
Urban Forestry: (843) 724-7321 (You can also call the Citizen Services Desk.) Call to report a fallen tree in need of removal or pruning of city trees
Vital Records (Charleston County): (843) 953-0032
Voter Registration (Charleston County): (843) 744-8683
Charleston County Recycling Center: (843) 720-7111
Charleston Bike Taxi (yellow bikes): (843) 532-8663
Charleston Pedi Cab (blue bikes): (843) 577-7088
Charleston Rickshaw (white bikes): (843) 723-5685
Charleston Visitor’s Center: (800) 868-8118